"My girls look beautiful. Found my dog groomer for life. I'll never go anywhere else. Brilliant professional friendly service and worth every penny."
"Having discovered Joan I wouldn't take our 3 Westies anywhere else!
It's worth the travel from Preston to Runcorn to find someone who knows how to groom Westies, looks after them and actually likes dogs!!
"Lola is really nervous around people she doesn't know and can be aggressive, she doesn't enjoy going to the groomers.
However, Joan recognises this and personally takes Lola through the whole grooming process from the wash to the cut and the blow dry.
Lola now wouldn't go anywhere else. Thank you Joan for accommodating my awkward little dog!
She recognises a true dog lover, and so do I!! If your dog is not good with people she doesn't know Joan – the place to send it!
"Joan has been grooming my Shih Tzu's, Ghenghis and Titan since they were 6 months old and they will be 5 in June.
It is testimony to how much my boys love her when we cant even drive anywhere near the shop without my boys going nuts thinking they are going to see Joan !
They always look stunning after a pampering session and they smell devine; I would never take them anywhere else and I know if the boys had a say in it they would visit every week.
Thank you for everything you and your staff do Joan ."
"I went along to Joan's training academy and loved Joan's work, help and most of all her patience.
Her handling skills with the dogs are second to none and method of teaching is very encouraging for any student.
She is so precise in all that she does, she has so much experience and is a wealth of knowledge for any student to learn from, I would highly recommend Best Friends training academy for anyone interested in dog grooming."
"I went for a one day assessment to Best Friends. Joan gave me one to one tuition throughout the day. Her staff are a pleasure to work with and the emphasis is on what's best for the dogs.
All the dogs were happy and relaxed. Joan is so very approachable and has a wonderful way of imparting knowledge to her students.
I am going to be doing my City and Guilds Level 3 with Joan and I can't wait to get started and learn so much more.
So Best Friends is a one-stop-shop whether you are wanting a groomer for your dog or to gain formal dog grooming qualifications
Thank you Joan and the girls for a lovely day"
"Joan grooms my 4 westies aged between 7 years and 6 months, she always grooms them perfectly, they all love her and she is the best groomer I have ever had.
Anyone would be happy to leave their pets in Joan's hands knowing they will be not just groomed well but well cared for whilst in her company as she has a genuine love for all dogs"
"Joan has been grooming our dog Monty for 11 months and we couldn't be happier with the service Joan provides only a true animal lover can provide such quality of care and dedication to her job. We wouldn't let anyone else groom him"
"It took me months to find someone who would hand strip my little Westie Lucy. As I wanted to show Lucy I needed someone who would groom a show Westie.
I rang and emailed all over the place then my prayers were answered Joan said she would hand strip Lucy and teach me as well so I could do it myself.
Joan has been wonderful and with her expertise, help and patience with us both Lucy has qualified for Crufts 2008. We would like to thank you for your help now and in the future, as we are still learning"
"I'm delighted with Rolo, she looks Great. My partner John is really pleased too, we didn't realise she'd look so good, everybody has commented, thanks.
We're going away this week and are hoping to enter Rolo into a dog Show, I'll let you know how she gets on."
"Your grooming skills are superb, but also your talent lies in total commitment first and foremost to our Westies being completely at ease with what you are doing, that means a lot. Your dedication to your job is outstanding."
"Joan has been grooming our 2 Westies for approx 18 months. Ruby and Hamish hated going to their previous groomer with a passion. But they love Joan!
They have never been afraid of her and are more than happy to see her every 6 weeks or so. She has never been rough or impatient, with them
and they have learnt to trust her implicitly. She understands them and has a very loving way with them.
Joan always does a superb job, they look like show dogs!!
Many, many thanks to Joan"
"My Cairn, Buddie is 8 years old and it is the best grooming he had, in all the time I have owned him. Was very impressed with the cleanliness of the grooming salon. I have also put comments on the Cairn Terrier Talk, website. many thanks"
"My little Yorkie of 14 yrs Daisy May is very precious to me and I wouldn't leave her with any one other than the Best Friends dog groomers.
Joan and her team, are lovely with her, and the Dog grooming is of a high standard. Joans knowledge of breeds is impressive, she really cares about your animal. I would highly recommend her to anyone"
"My gorgeous King Charles Cavalier Georgie is a regular at Best Friends, and I wouldn't take him anywhere else. Staff are lovely, very friendly and very caring towards the dogs. Highly recommended :-)"
"My two Westie girls come from Joan's looking like supreme champions."
"Thank you Joan, you have done an excellent job on Binny my Yorkshire Terrier, you have restored him, he looks a million dollars now :)) Well pleased with your good work"
"Thank you for doing such a great job on little Marley. He came home so happy, relaxed and gorgeous"
"Thank you very much for all the great hair cuts you gave Bobi and for spotting that he needed to go the vets although he has now gone to Rainbow Bridge we can't thank you enough lots of love"